VIP Services
Premium Relocation Experiences for Your Top Talent.
Quick Overview
Because your most important people deserve our most personalized support.
When it comes to relocating executives, senior leaders, and high-impact talent, the stakes are high, and the expectations even higher. NuCompass VIP Services are designed to meet those expectations with a high-touch, white-glove approach that’s personal, proactive, and deeply human.
We don’t just manage the move. We manage the experience.
White Glove Experience
Our VIP services go far beyond the basics, offering curated support that anticipates needs before they arise.
From private planning calls to on-site move supervision, NuCompass delivers seamless relocation with thoughtful touches along the way:
- Welcome packages and destination guides
- Meal delivery during key move dates
- Assistance with pets, kids, cultural needs, and more
- Concierge-level services available at every tier
- Airport transportation coordination
Consultant Highlight
Senior-Level Support, Start to Finish
- Every VIP is paired with a dedicated Senior Consultant, their personal advocate and single point of contact throughout the relocation. That Consultant coordinates all services, communicates directly with providers, and ensures that no detail slips through the cracks.
- They also take time to understand your company culture, the employee’s family dynamics, and what "white glove" means to that individual.
Specialized Services
Need to go above and beyond? That’s our standard.
Our VIP packages are fully customizable and can include:
- Airport pick-up and personal tours
- Grocery stocking and home prep
- On-site packing supervision
- Specialty item shipping (artwork, wine, etc.)
- Set-up assistance at destination, including handyman or cleaning services
- Ongoing concierge perks like dog walking, food delivery, and game-day packages
Every program can be tailored for individuals, families, or even pets.
Survey Ratings
Real feedback that drives continuous improvement.
When it comes to VIP moves, white-glove service isn’t optional— it’s expected. That’s why our Consultants go beyond logistics to deliver personal, high-touch support that earns consistently high marks where it counts: overall satisfaction, knowledge, and response time. Because when every detail matters, so does every interaction.
Our current satisfaction ratings for the past 3 years stand:
- 97% Overall Satisfaction for VIPs
- 99% for Consultant Knowledge
- 99% for Consultant Response Rate
- 98% Satisfaction across All Employee Surveys
The numbers say it all— exceptional service, every step of the way.
VIP Service Meets Smart Tech
Combining white-glove care with intelligent automation.
All VIPs are flagged in our CoPilot® system, so every NuCompass team member and supplier partner knows who they are and how to treat them.
VIPs receive:
- Customized timelines and move plans
- Direct communication from their Senior Consultant
- Visibility into service delivery and status updates
- Built-in escalation support
It’s white-glove support, backed by tech that keeps everything on track.
Let’s Talk Mobility
Ready to Elevate Your VIP Experience?
Let’s create a relocation program that makes a powerful impression, just like your people do.
- Email : communications@nucompass.com
- Call Us Now: +1 (925) 734-3434
- Location: Pleasanton, CA
Contact Us Today
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